Bydloft's Guestbook
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17-12-2013 04:48:28, Dallas, Texas
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“The First Choice in Phuket”

This is an amazing place to stay. We just spent 5-night at BYD Lofts and could not be happier with the accommodations and the location. It is only a few block from the beach and just down the street from all the shopping, nightlife and restaurants. The loft we had was huge and very comfortable. The service was also really good. The staff is super friendly and helpful. This would be my only choice when staying in Phuket. My sure to book your reservations with breakfast, it was very good.
Michael M
13-11-2013 06:05:46, Los Angeles, California
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“Great Stay”

Stayed at the BYD Lofts for 4 nights. The property is well maintained and all the staff members were helpful and friendly. The room, set up like a one bedroom apartment, was very roomy for the price. Nice modern decor and furnishings throughout. Bed was extremely comfortable. Breakfast was included in the price and was good and plentiful. Although the property is a bit away from the main action of town (10 minutes walk), it is in the quiet area which makes it more attractive for light sleepers like myself. Overall, the property is an excellent option in the Patong area.
07-11-2013 04:18:50, Nashville, Tennessee
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“Customer Service Amazing!”

My finace traveled to Phuket for vacation and was arriving at the BYD Lofts; I wanted to surprise him with a note and a bottle of wine in his room upon his arrival. After several emails and a few phone calls, the Reservations Manager, Alex Bessers, was able to make it all happen for me!! Mr. Alex even sent me a photo.

We arranged for payment via email; my card had originally declined, however when I called the lofts, the desk clerk told me Mr. Alex had left for the evening. The desk clerk was so friendly, spoke decent English and was able to help me fix the card situation.

Iv never stayed at the BYD Lofts, but from the customer service they provided me from accross the world, I would definitely recommend on that alone!
Dave A
05-11-2013 04:40:27, Austin, Texas
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“Service beyond expectations”

I had read all of the reviews and felt confident that I knew what BYD Lofts would be like. Largely everything was as expected - great facilities, very clean, modern, great location, etc.

What I didn't expect was such a willingness by staff to go beyond my expectations for the services they provided - and to do it repeatedly. They arranged picks ups and drop offs, found vehicles for transport when the hotels car was being used, and not only stored our luggage for almost a full day after we checked out, they even provided a shower and changing room at that time as well.

I would highly recommend them in the future.
14-10-2013 09:34:50, Boston, Massachusetts
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“Clean, spacious, modern! Friendly staff and quiet location.”

We stayed for 1 week in September 2013 in Room 401, one of the 2 penthouses with private pool access 8pm-8am. The splurge is worth it! After spending all day among the throngs of people in Patong, being able to relax privately poolside in the evening is great. The interior of the room was very spacious and clean. This unit had a large, very well equipped kitchen, a good stock of snacks/beverages, a large terrace with direct pool access, glass walls throughout, a large bedroom and comfortable bed, and a huge bathroom with a big bathtub that is separate from rain-shower shower! One of the minor complaints I have is that the door that separates that bathroom from the bedroom is made out of frosted glass. The toilet is immediately next to the door, which means if you have privacy issues with your roommate, this might cause some discomfort. The living room was fully equipped with cable, DVD player, surround sound system, and iPod dock. The free WiFi was a little on the slow side inside the room, but strong in the lobby and bar/restaurant area). We opted for the breakfast included option, and are so glad we did. The breakfast buffet is quite varied, and includes all the standard Western options (pancakes, eggs, bacon, croissants, etc.), plus many surprise local dishes like fried rice, noodles, etc. This is a secure hotel and doesn't possess any of the seedy elements that were obvious at many hotels in Patong. It is located in a relatively quiet area and is just a 5 minute walk from the beach, 10 minute walk to the lively Bangla street, and 5 minutes to the melange of markets, restaurants, bars, etc. of central Patong. The staff are wonderful, attentive, and speak English! This place clearly costs a little more than the average in this area of Phuket, but we thought it was well worth it. The hotel can also arrange for all of your excursions and transportation needs. We will recommend BYD Hotel to all our friends who plan a visit to Patong in Phuket!
09-09-2013 03:39:16, San Antonio, Texas
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“Great place”

Very nice! Lives up to its reputation. I had a 1 first floor room which I thought would be loud! it was anything but. Great patio are that was very private air conditioner kept the entire place very cool.. My only complaint is the breakfast! Lacks in a lot of ways, and the staff is a bit over worked..
23-07-2013 02:02:49, San Francisco, California
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“5 Star hotel and 5 Star Service”

I stayed at BYD Lofts last year and was so satisfied I stayed there again this year. To my surprise, we got the same room we stayed in last year which is the 160 square meter, 2-bedroom, 2-bath room (same room number.) Once again, everything was perfect! The room is large and modern with modern amenities. The patio wraps around and offers a large outdoor seating area. I love the floor to ceiling windows. The rooftop pool is cold and quiet and offers poolside service (although you have to use the phone to call in your order.)

I'm happy to see they have installed a TV in the 2nd bedroom which was not there last year. The kitchen is functional but the microwave couldn't get enough juice to make popcorn. I love the flatscreen TV's, the bose surround system, the large couch, everything is perfect at this place.

The restaurant and bar are just as nice. We got to meet Hans, one of the owners who is a very nice gentleman.

Great place to stay. The only drawback is that there are no views other than the other adjacent buildings. Still, I will be staying here next year!
Gerald P
04-07-2013 07:55:15, Tampa, Florida
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“Phuket Fantasy”

A vacation to Phuket was a "bucket list" item. Little did I know that BYD Lofts would exceed the fantasy and the expectations. The airport pickup was on time, the driver was informative and cordial. The Reception was flawless, friendly and experienced. The apartment was truly world class, 5 Star. Need a meal? Why cook? The restaurant was available with good food, prepared properly. We liked the breakfast buffet for the preparation and the excellent wait staff. Everyone employed at BYD smiled and were happy to engage. I will be back!
19-06-2013 23:32:44, Los Angeles, California
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“Excellent value, wonderful staff”

This was my second stay at BYD, and my partner and I chose a Grand Deluxe apartment. As before, the apartment was very clean, stylish and modern with excellent air conditioning and a light, spacious feel. The furniture was all clean, in great shape and comfortable. Additionally, thanks to another reviewer on here, I knew this time to ask for a mattress topper to make the bed somewhat softer, and it was brilliant to sleep on for the full 12-night stay.

Most of what I could say would be repeating what so many have already written - the staff are incredibly friendly and helpful, eager to assist and always had a smile for us. You very quickly begin to feel like you're with friends staying at this place.

The linens and towels were incredibly clean and in perfect condition, and the bathroom toiletries (shampoo, conditioner, shower gel and body lotion) were good quality.

The pool on the 4th floor is on the smallish side, but it's perfect for a pleasant cool dip, and is rarely crowded - a very nice way to spend time when you don't want to head to the busy beach.

The food at the restaurant is good quality, and I recommend you book a rate that includes breakfast, as you can choose from some Western, as well as some Thai dishes. Food is quite safe and fresh here.

We will definitely stay here again - the last time I stayed in a Deluxe apartment, which is smaller but also very good value and quite comfortable. If you want a larger, spacious bathroom, go for the Grand Deluxe.

We had no aggressive selling or offers from staff here to buy tours or taxis, and they even went out of the way to try and find some good restaurants online for us. You won't see taxi drivers lurking outside waiting to harass you into using their services, and you'll find the location is a very welcome, quiet spot tucked into the center of the action. Nighttime is very quiet usually, and we had no problems sleeping.
03-04-2013 22:35:52, Atlanta, GA
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I am writing this review having spent the past 7 nights at BYD Lofts in an immaculate, modern, and wonder 2 BR/2.5 BA apartment. This is one review I could not wait to write because BYD Lofts is THE place to stay in Patong if you are looking for a blend of luxury, fun, relative quiet (as quiet as you can get in Patong!), service, and quality.

I enjoy perusing TripAdvisor and other reviews before selecting a property such as BYD Lofts, especially when I have not traveled to areas before. BYD Lofts deserves it's high TripAdvisor ranking. I can only summarize my thoughts regarding some negative reviews by saying that I am 100% certain should guests make management aware of any issues, a major effort will be undertaken to ensure any problems are resolved.

Finally, I would like to take this opportunity to say how wonderful the area outside of Phuket is – there is so much to see, and the beauty of what Thailand is known for can easily be found just a short distance from the chaotic area of Patong. As tourists, we sometimes forget that those who are doing their best to accommodate us in a hospitable manner are doing so to earn a living – I would like to say that in Thailand and in other similar countries, while gratuities are not always expected or necessary, I think we should all put ourselves in the shoes of those looking after us and realize how much we have to be thankful for and show appreciation accordingly. Those of us who are fortunate enough to be able to stay in properties such as BYD Lofts certainly will not miss a few bhats while at the same time showing appreciation to those people who are looking after us. I know this is an aside to the review, but one that has been on my mind throughout the week as I encountered many service-level employees in the Patong/Phuket area.

Thanks to BYD Lofts and the incredible management team and staff for a memorable, unique working holiday. The hospitality, accommodations, food, and overall levels of service have been overwhelming. I look forward to visiting again in the future. BYD Lofts is the best of the best, hands down all things considered.

Kob kun krab.
28-03-2013 05:59:08, Houston, Texas
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“Wonderful Stay”

We loved staying at BYD. Our accommodations were immaculate and the staff was so attentive and on point. Pricing was beyond reasonable for what you received. They easily handled all our travel excursions so that we only had to show up in the lobby. We needed to book an extra day and our current room wasn't available so they put us in the guest suite at the same price! Completely one of the best experiences and in the best location in Patong!
12-02-2013 22:00:14, Seattle, Washington
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“Bola, WOW!!! LA, MIAMI, IN Thailand”

The apt I stayed in was very modern and spacious clean,the staff was very knowledge and nice everybody spoke English, The restaurant highly recommended, Its gets very hot in Thailand i enjoyed the soaker shower head in apt, Very large balcony nice swimming pool and great waffles and crepes. I really enjoyed using the BYD courtesy car Mercedes YES!!!
06-02-2013 04:24:07, North Carolina
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“BYD The Best Place Ever in Phuket to Rest!!!”

The purpose of my trip to Thailand was to go SCUBA diving, after a week on a rocking boat
it was a pleasure to come back to BYD for peace and quite to get a very relaxing massage
and enjoy the company of the staff at BYD nothing was to much to ask for. Always a smile.
Food was great no need to leave the comfort of BYD unless you wanted too.
Shopping 5 min. walk, night life 10 min.walk what more could you ask for.
Bob B
05-02-2013 02:25:12, Kalamazoo, Michigan
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“Great Place To Stay”

Rooms were spacious, clean and well-furnished. They even had an iPod connection so I could plug in my music to the stereo system. Staff was incredibly helpful, even helping to secure lodging up the coast for the next leg of my trip. Restaurant was delicious; breakfasts were well-laid out with eggs-to-order and a complete selection of pastries, fruit, sausages, rice, potatoes, cereal, yogurt, etc. Location was ideal: far enough away from the noise of the nightlife, but still within walking distance. Beach was only one block away. There were a lot of local restaurants around the hotel as well.
05-02-2013 02:22:01, Bellevue, Washington
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“Modern Living in the Middle of Patong”

Located right in the middle of Patong - was an easy walk to the beach and all restaurants as well as Bangla Road. Loved the modern look of the hotel and the rooms. Staff was incredibly friendly and took great care of us. Restaurant was incredibly accommodating and made breakfast items that were not on the menu (ask for the lox sandwich in the morning, it was divine)
Chris C
05-02-2013 02:16:43, Los Angeles, California
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“Top Notch”

I thought my stay in Bangkok was nice, until I stayed at BYD. From the airport pickup to check in, the staff was extremely friendly and the service was impeccable. Not knowing anything about Patong Beach, I followed the reviews on Trip Advisor and was not disappointed. The location is within walking distance of any place you want to go and the hotel has a car service (Mercedes) if you don't want to deal with hailing a tuk-tuk. The rooms were clean, modern and massive. We stayed in 2-bedroom suite. Another positive is that the hotel is not extremely large, so you don't have to deal with crowds of people anywhere. I traveled with a friend and we ended up extending our stay an extra day twice. Felt right at home the entire time. Without a doubt I will be staying here when I come back to Patong Beach.
01-02-2013 00:20:28, Washington, DC
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“Return Guest will return again”

I've reviewed BYD a couple of times before. First, the apartments are large, beautiful and comfortable. Check out the pics on the website; these are very accurate. The staff is also incredible -- welcoming, helpful and nice. But the way I judge good service is how a hotel reacts when there is a problem: On the last day, the Internet was shaky or just unusable. I called the desk about 600p to report it; within 30 minutes, a computer tech guy came up with three assistants to install a new router. I really wasn't expecting the problem to be corrected so quickly. While the hotel is a 5 minute walk to the beach, I wouldn't think of staying someplace else when I visit Phuket.
30-01-2013 01:53:19, Los Angeles, California
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“Why are they so well reviewed?”

I recently stayed at BYD lofts during the busy (and crazy) holidays. I recieved an upgraded limo ride (Mercedes Benz) from the airport, An upgraded room because it was available, friendly and very personal service, excellent reccomendations for stores and restaurants offsite, and pretty much one heck of a great time!

At one point during the stay, my wife had a birthday so we asked the manager for a nice restaurant closer to another beach. She recommended a place, got a cab called and by the time we arrived there, she had called the owner of the place, described how we looked, and got him to greet us with a celebretory toast.

Even the rare mistake by an employee was always made up for and THEN some. BYD lofts is a short 10 min walk from Patong beach but feels like an Oasis away from everything around it. The loft had a full kitchen and balcony, a tv in the living room and the bedroom, safe in the bedroom for your valuables and a nice pool on the top floor along with an on site restaurant and seperate wine store. The views on the top floor cannot be beat as it is so close to the ocean.

Definitely a great find that I'll be happy to return to on future trips to Phuket.
Richard B
30-01-2013 01:28:14, Kirkland, Washington
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“Luxurious serviced apartments about 15 minutes from Bangla and 5 minutes from beach”

We stayed in the one-bedroom grand deluxe apartment for five nights. The room was large and well appointed with a large balcony, coffee maker, very comfortable bed, full kitchen and minibar, and excellent shower with both a rainshower and a large hand/head removable spray. The included breakfast buffet was average but certainly edible and included smoked salmon, bacon, sausage, eggs, and fried rice. I clocked the walk to Bangla Road at 14 minutes at a moderate pace, and it's a short walk to the beach from pretty much anyplace in Patong (one long block, 5 minutes or so). Staff is very friendly, AC is good, and I would stay here again as I enjoy the exercise.
J Lock
29-01-2013 02:17:07, Los Angeles
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“Perfect place in Phuket!”

The BYD Lofts is a modern, relaxing, and perfectly located place to stay in Patong Beach, Phuket. Especially loved the service provided by "Dream," ; a driver provided by the hotel who showed us some wonderful sites on the island.
29-01-2013 02:16:20, Chicago, Illinois
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This place is AWSOME! I am very particular about where I lay my head when I travel and after much research on places to stay in Phuket I settled on BYD. It ranks up there with on the best places I've stayed. The staff, accommodations, location, restaurant and service are all 5 star. Keep in mind, its not a stuffy luxury hotel 5 star, but a wonderful get away relaxation 5 star. Its about a 5 min walk from beach and 2 mins to the main street where "all things happen." It was was 1st time in Phuket I plan to return many more times and BYD will ALWAYS be the place where I lay my head in Phuket!
Michelle B
28-01-2013 03:09:28, Seattle, Washington
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“BYD is fantastic”

Our stay at BYD was the best part of our visit to Patong. The room was so incredible, we didn't want to leave it. Upon arrival, we sat on the patio and turned the seats inward to take in the place. Beautiful layout, a very unique place/experience. Highly recommend it!
23-01-2013 23:18:21, Irvine, California
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“Solo traveler to Phuket for 6 days”

This apartment is in a great location in Patong. It is a 5 minute walk from the beach and 15 minute walk to Bangla Rd were all the night life takes place.

I had the limo airport transfer service which was perfect when I arrived in Phuket. You get picked up in a MB CLS which is about 45 minutes away from the airport. Water is provided on the travel which is very refreshing. The staff all spoke English and was very helpful for my entire stay.

The room is very clean and spacious especially for a single traveler. The AC works perfectly and allowed me to stay away the very humid weather of Thailand. The beds were very comfortable. I would definitely recommend this place for a solo traveler or couple or even family.

There are tour services within the hotel. They will drive you to lots of spots to go explore yourself but if you are looking for a guide to give you a history of Phuket, this is probably not the best available choice.
23-01-2013 03:40:47, Hanford
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“Great Location”

Awesome hotel location. Hotel is far enough away from the hustle and bustle of Bangla street but close enough to walk. Hotel rooms are hip and big enough to accomodate anything and has fast wireless internet. They also have a sweet surround sound through the whole apartment. Rooms have thick enough walls where you don't ever hear your neighbors. I can't say enough about the staff, they were outstanding with a First Class service. Anything you needed they were there to assist. The bar service was very prompt and had very good food. This is my second time staying at this hotel and will definately stay there again. Thank you BYD Lofts for making my vacation better.
John m
23-01-2013 02:03:22, New York City
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“The best in Phuket!!”

First I must say that I write this review after a horrible end to my trip in Thailand after a crazy Thai dude sucker punched me in the face and broke my nose in the lobby of my hotel in Pattaya. But that was in Pattaya. In phuket I stayed at two hotels. First it was the Yorkshire Inn for 3 days and then at BYD lofts for 4 days. I must say in terms of location (argumentative if you like the beach or craziness of Patong) Yorkshire Inn is a little more in the middle of the craziness and thus better situated in the middle of patong. But in terms of service, Comfort of rooms, and sheer peacefulness I would take BYD Lofts hands down over any hotel in Patong. You see, after a few days of Partying you need a place to call home and at BYD me and the three guys I was traveling with found that home atmosphere there.
In terms of location, the hotel is located just a few minutes walking to the Beach and we definitely took advantage of some great beach days on our stay.

Let's face it. There are many great hotels in Phuket but I hardly doubt that you can find a hotel with better ownership and management than BYD Lofts. I was fortunate enough to do my booking with one of the owners Alex. Not only I was able to get a great price for the rooms but he was able to accommodate me on almost all the requests that I made, not only before my stay but also during my stay (I should also thank Ms. Beekers the GM for that too).
If you have any doubts about where you want to stay let it be known that BYD Lofts should be the No. 1 hotel on your list.

All of us were so happy about our stay that we feel staying at most other hotels would be a downgrade!

P.S. we also loved the hotel staff specially the waitress in the restaurant "Jessica&quo t;. The hotel also has a great restaurant with reasonable prices that my budget savvy friends and I took advantage of on many breakfast and dinner occasions.

Thank you BYD Lofts for making our trip a memorable one!
Sammy K
12-10-2012 03:42:39, Chicago, Illinois
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“World Class Hotel in Patong Beach”

I have staid here mutliple times and each time it has far exceeded my expectations. The level of service is exceptional for S.E. Asia, the rooms are impeccably designed, and the location is perfect. What really stands out to me is the personal touch the management and staff have when interacting with guests, its much better than the other large beach resorts in Phuket where there is little personal attention. Would reccomend this hotel to anyone staying in Phuket.
28-09-2012 23:56:02, San Francisco, California
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“The Place to Stay in Patong Beach”

I can’t be more pleased with my stay at BYD Lofts. The location, amenities, space and staff were all excellent. My partner and I visited Thailand during the low season, in August, stopping first in Bangkok and Pattaya, before flying to Phuket. We stayed 4 nights at BYD, booking the deluxe apartment, room 402, with pool access. We arranged airport pick-up that was timely, even though our flight into Phuket was not. Enjoyed a reasonably priced ride in one of their Mercedes sedans, driven by one of the nicest guys (Milo) you’d ever want to meet.
06-08-2012 18:01:14, Salt Lake City, Utah
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“Amazing hotel”

I am so happy to have relied upon TripAdvisor to find this wonderful hotel. The staff were extremely attentive, the room was beautiful, and the location was great. We had breakfast there every morning and drinks each evening which was great. My friend had a room across the hall and he too could not rave enough about this great place.

I cannot recommend this hotel highly enough. It put to shame many of the five-star places I've stayed around the world, so if I'm ever in Patong again, it will be at BYD.
06-08-2012 17:47:48, Chicago, Illinois
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“You may not want to leave the room to explore the city”

My girlfriend and I decided to spend one night in Phuket coming back from Koh Phi Phi. Patong looked fun place to stay the night. I found this place ranked number one or TripAdvisor. I have to say this place did not disappoint. Could not ask for a better location quiet and good distance from everything but still 2 min walk from the beach 15 min walk to the bars areas, but that is not the best part, the room OMG!!! Was great could not believe I got a room for that price. the place was clean, sophisticated and modern (electric blinds – trust me). Double air-condition one for the bedroom one for the living room. Great kitchen, the balcony (not much to see but great to get air) stereo system and big screen TV, Shower is awesome rain type and also side. Bed is king size for “maneuvering” but is also very relaxing. I wanted to stay an extra day just to enjoy the room.
I highly recommend the place you are getting a great value for you money
BTW - cab to the airport $700 if they ask for more find another cab
06-08-2012 17:44:06, San Luis Obispo, California
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“Perfect place to spend your holiday in Patong Beach”

I would like to start off by saying I was on a two week holiday. I have traveled a lot but never been to an Asian country.

From the moment I stepped in the front lobby at the BYD Lofts, I was greeted with lots of smiles. All of the staff were very well dressed and manicured. I could tell they were trained well. When I made the reservation, and reviewed the photos of the hotel on their website, I wasn't expecting to get what I saw. I was wrong, the rooms are very beautiful and clean. A lot of thought went into the layout as it all flowed very well.

From the quality furnishings to the comfortable bed and the air conditioning was fantastic. I felt pampered.

You learn a lot about a hotel when you talk with the staff. Every person I talked to loved their job and said they were taken care of. They treated me with respect, and I thus treated them back equally. Anywhere you go and see a staff member, they are always busy, and that I probably why the hotel is so well maintained.

I also had the pleasure of talking with Hans (the owner) and he seems to be a success story in himself, and successful business creates a pleasant environment.

The location was perfect, in a quiet neighborhood, 5 minutes walk to the beach or downtown.

I have nothing bad to say about my stay and I highly recommend BYD Lofts.
04-08-2012 08:57:51, los angeles
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“Great location, excellent service, good pricing”

We stayed here for 6 nights as part of our honeymoon. The staff are so friendly and helpful (language barrier can be challenging, but most are pretty good). It's a short walk to the beach. About 15mins to Bangla road (and trust me, you don't want to stay close to there unless you don't like a quiet sleep at night). It was great to have a kitchen, for that many days I don't like to eat out every meal.

The hotel organized all our tours and at discounted prices. They had lots of great recommendations too (ie restaurants, places to visit, etc).

The pool is nice, but with a beach like Patong, why go there?

Room service is quick and cheap. 299 Baht for a full breakfast, it was enough for the both of us just ordering one.

Restaurant is good. So great to have a wine store right there too. They should add more groceries in there though, like meats & cheeses.

We also got a massage in the room set up by the hotel, I still can't get over how cheap it is!

Only thing missing is a gym. There is one they referred us to down the street, but there is no air conditioning, so in 95 degree heat I felt pretty sick after a 6 mile run.

I would highly recommend and would stay again if I returned to Patong.
02-08-2012 17:32:00, Los angeles, California
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“Great location, off the beaten path and awesome accomodations!”

We loved our stay at BYD lofts, it was in an amazing location, close to beach but not in the middle of all the hustle and bustle so our street was nice and quiet but we were close enough to the party! The rooms/lofts were beautiful. We were travelling with another couple and their room was a little different but equally as nice, they all have the same new stylish feel. Rooms were spacious and included a full living room and kitchen. So you can cook your own meals (our friends cooked breakfast) or you can roder to your room, we had breakfast delivered and they set it up in the kitchen, so nice! Food was excellent, come of the best dining we had in Phuket, both breakfast delivery, which we highly reccomend, you can order one breakfast and split for two because it was so big, and the food at the restaurant downstairs, must try the Pad Thai... the downside is that the service at the restaurant is really slow so plan for a longer dinner time. The bar made an awesome mojito and great drinks overall! Also, the service people try really hard to accomodate, they don't always get it right (took a day and a half to resolve our fridge problem) but they do try and in the end we got a replacement fridge. They'll book tours for you, book a massage lady to your room (highly reccomend as well, it's about twice the price as street massage but it's super cheap for a massage in Thailand anyway so why not do it in the comfort and privacy of your beautiful loft!), they orders car services for you and even book your dinner reservations, very helpful! Also, location meant a big deal to us because were were there for Songkran, Thai New Years, which they celebrate by throwing water on you, and the fact that our hotel was a off the main streets meant we were protected from being water attacked as soon as we stepped out of our hotel, this was a very nice added benefit. Songkran was awesome but soemtimes you just want to make it to dinner dry and have some water peace for an hour or two!
31-07-2012 17:40:20, Orlando, Florida
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“Great stay”

Recently stayed here - great hotel. The staff was extremely helpful, Rooms were large (pretty much a 1 bedroom apartment) and clean. Not much of a view, but didn't spend much time in room anyway. Very quiet. Close to the beach. Beach towels provided by hotel. Espresso machine in room. The beds are a bit on the firm side, but it didn't seem to affect my sleep. Restaurant had decent food. Would stay here again.
Ray b
28-07-2012 18:41:50, New York City, New York
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“One of the most amazing Hotels I've ever seen!”

Was staying in BYD in January 2012 5 nights -
This Hotel is just stunning from the moment you enter the reception. The staff there is highly trained and speak english fluently (something you wount find everywhere in Thailand). Had one problem though. we came to see the island of Phuket and because of the luxury room, we didnt go out that much :-) At least not as much as we should. It was simply too comfortable to just stay in some nights and ordering roomservice! Besides that, the swimming pool on the roof was just making it all even more complete. At the same time it feels very remote, even though you are in the middle of the crazy town of Patong. I will not only reccommend anyone to go there, but rather say that you'd be stupid not to. Im sure it has all been mentioned before, but just wanted to pay back some of the good value I felt from this place!
28-07-2012 18:39:16, Las Vegas, Nevada
United States of America OS Browser
“Very nice apartment... but service has room for improvement”

My wife and I just stayed for 5 days at the BYD. It is a lovely property. The location is superb. It has security at night, restaurants and food courts every where. Minutes from the beach, stores, and everything else. The apartment was in modern minimalist style, beautifully decorated. Now for the "room for improvement".... We requested to be picked up by the hotel's Mercedes. The driver came 15 minutes late. A nice man from the taxi stand offered to call our hotel to find out if we are going to be picked up. The apartment did not have a table inside. So it was difficult for me to work on my laptop in the room. The air conditioning unit was quite, but it turned off when you left the room and it did not automatically turn on when you came back. You literally had to turn off the unit and then turn it back on. There were ants in the kitchen. The faucet in the bathroom did not have cold water. We told the management. That same day, the crew came to fix it. However, they came after 3 PM. So my and I literally came back from our tour and had to wait 30 minutes for the maintenance crew to leave our room. The cleaning crew cleaned our room perfectly every time, but they would forget to give us new coffee packets. All of these are small annoyances, but something that is expected from a 5-star location. Probably the biggest disappointment was the tour desk. We came downstairs to ask about tours, and were simply shown a bunch of brochures. We ended up going down the street to a tour agency and purchasing over a $1000 of various tours. Lastly, the hotel's internet connection worked very well. Final thoughts: we would come back again to BYD.
26-07-2012 00:22:23, San Francisco
United States of America OS Browser
“What a fantastic place to stay. My new favorite!”

I stayed recently at BYD Lofts based on recommendations from Trip Advisor as well as another message board. I must say, i was not disappointed!

I booked directly with the hotel and worked with Alex who was very professional and was very quick to respond to my email inquiries. We booked the 160 square meter, two-bedroom apartment. It includes two bedrooms and two bathrooms. The downside was that one of the bedrooms did not have a TV. No big deal but would have been nice to have a TV there. The bathroom amenities were outstanding and the bedrooms were big with patio doors that opened to the wrap-around patio.

The apartment included a living room with built-in Bose sound system and iPod dock, large couch along with a large flat TV screen and working desk. Perfect place to chill! The kitchen was complete with stove, refrigerator and microwave. The dining room included a table and four chairs.

The wrap-around patio was the icing on the cake. The patio wrapped around the entire apartment which was pretty neat and included lighting as well as a table and chairs.

BYD Lofts is about a 15 minute walk to Bangla Rd. so it's not too far to walk and the walk is rather enjoyable as you get to see a bit more of Patong than you would flying by in a Tuk Tuk. I loved everything about this hotel from the staff, the food, the drinks, the amenities, the roof top pool. But as with everything, there were some cons.

The rooftop pool is great and quiet. But, the sun disappears behind the large hotel next door by around 3 pm. The internet left a little something to be desired. We were without Internet/WiFi access in our room for over two days. When you're paying this much money for a room, I would at least expect reliable Internet access. I was almost forced to go next door to buy Internet access but it finally started working again, although very spotty. Please fix this next time!

The only other thing to not was the beds were hard. However, I have found this with most hotels in Phuket so maybe that's just the way it is.

Over all, I will definitely be staying here at this hotel next time I'm in Patong. Thank you BYD for a great experience!
25-07-2012 09:17:11, Florida
United States of America OS Browser
“Wonderful stay”

We stayed in apt 105, 2 bedrooms. This is a beautiful, spacious, clean apartment, they really paid attention to details. We had a beautiful bouquet of orchids on the dining room table. There is a large terrace with a dining table, wrap around balcony. Staff is friendly, welcome drinks and cold towel on arrival. Rooms were serviced daily. Across the street is a wonderful tour office that will help with booking tours, convenience stores nearby, Patong beach 10 minutes away. We enjoyed our stay here very much and highly recommend BYD Lofts!
25-07-2012 09:12:51, Washington
United States of America OS Browser
“Perfect Place to Stay”

I LOVE the BYDLofts!This was by far the best investment I made for my trip to Phuket. It was a full, one bedroom modern apartment with full maid service, room service and a 5 minute walk to Patong Beach. It also had a terrific terrace that extended your living room to the outdoors. The view is not great (mine looked at the BYD LOFTS across the street) but the room completely made up for this lack of view. Besides, it was so close to the beach, I was not in my room much to care about the view.

I am a female that traveled alone and felt completely safe. The reception staff was friendly and helpful. Let me also mention that I received a GREAT deal from the internet. The price definitely made me feel like I won the lottery on this place. If I ever return to Phuket, I will ABSOLUTELY be looking at BYDLofts for my stay.

If I had one complaint, the hotel's driver (they have a car service, which was nice, though you will pay double than for a regular, metered taxi) offered to "take me to the airport early so that he could show me some places to go shopping." After reading a lot about these kinds of offers (and how drivers take tourists to places where they receive a commission), I was a little disappointed with this offer. However, a simple, "no thanks" was all he needed. Do NOT let this deter you from staying here. The hotel is fantastic.
26-12-2011 05:58:49, Reston
United States of America OS Browser
RECOMMENDED TOP FIND: One of the biggest challenges in Thailand is consistency. Thai's, while friendly, aren't the most organized or tidy of people. BYD Lofts is run by European management who know what a good hotel should be like and are constantly striving to maintain a high standard and create a branded experience.

This is property is an excellent choice for a Patong city visit. While you're not on the beach, you're an easy 10 minute walk down (the hotel provides fantastic colorful beach towels).

The hotel is located just off the main drag, enough so that there is little street noise and encompasses 3 buildings (the road in front of the hotel is more a quiet lane). Staff throughout the stay was friendly and responsive (see more notes below).

Our 60 sq meter apartment was across from the main building and only 2 apartments per floor. More than adequate for 2 people. A beautiful balcony. Cool yet soft white tile flooring throughout. Comfortable couch. In room express maker. Full kitchenette. Stocked refrig. Fantastic sound/video system. Dual air conds. Separate bedroom area.

Bedding was firm but very comfortable with numerous pillow options. Bathroom is a little tight for 2, but well laid out and excellent illumination. The room lighting system is quite complex (various dimmers). The Sony stereo audio/video system was excellent (2 TV's are in the suite). There were some fit n' finish aspects but I attribute this to the lack of Thai workmanship than hotel management.


Transport - Recommend you arrange the hotel to pick you up! The Phuket airport is a Turkish flea market with throngs of foreign tourists all seemingly lost. The hotel driver with a name sign was uniformed in a private car with a ready bottle of cold water, scented cold towel and the hotel's ever present "theme" music softly playing. At the hotel, 4 staff members quickly whisked us to our room. This is the way to arrive at a hotel.

Restaurant - the restaurant has good food, we ate there 2 nights, it sounds incredibly boring, but frankly, Patong has thousands of bad restaurants. I hate to admit it, but the hamburger was great and the portion size was just right. The kitchen staff works hard to provide a beautiful presentation and quality offering. We had in room breakfast each day and this was also very nice. Coffee in Thailand is always difficult, the hotel serves Illy Italian coffee! Nichole, wait staff, was also of note.

Massage/facial - we found an excellent place in the same character as BYD just 2 minute walk from the hotel. Leaving the hotel lobby, turn left then immediate right back to the main road. At the main road, look to your left (across the street) to the 2 story brown stucco building. They offer facials (on the ground floor) and massages (on the 2nd floor). You can get combo deals for both. Our best find and so close!

Food - No.9 restaurant (9th floor of building) is down the road from the massage place (above, 10 min walk) and offers excellent food (it's European run as well).

Alternatives - BYD is quite popular and if you can't get in here, the Siam Palm is next door and appears newly renovated and in a similar style to the BYD.

Negatives - The management of BYD patrols TripAdvisor regularly and thus I'd like to offer my congratulations on a well run hotel. The only negative was the driver pitching trips to us out in the street in front of the hotel. I'm not sure this is sanctioned by the hotel (he wasn't in BYD clothing) but he was ever present, well spoken and a nice vehicle but he was quite persistent. The strong sales pitch worked against him and we did our best to avoid him (though we needed and did arrange our own transport).

SUMMARY: With 150+ reviews, I don't easily give out 5 Stars, but this property is deserving of your attention and assuming you want a non-resort stay in Patong, this would be my #1 choice.
20-04-2011 07:12:00, Florida
United States of America OS Browser
"Can't Wait To Come Back!"

I had the pleasure of visiting Thailand a few weeks ago and stayed at BYD Lofts for a week. It was clean, spacious and modern; the food and service was excellent. All of the Staff made us seem more than welcome and made every attempt to make our stay enjoyable. I would recommend this hotel to anyone visiting. And I will surely stay there again if I have the opportunity.
09-04-2011 15:29:00, Calfornia
United States of America OS Browser
BYD - Thank you SO MUCH for everything!!!


As an avid global traveler and business concierge manager I really had to take a moment and express a very warm thank you to your staff and property.Staying at BYD was the most pleasurable and wonderful experience I have ever had staying at a hotel.

Everyone was very friendly helpful and best of all, completely genuine, there was never any question or anything they were unable to provide, and best of all with a smile.

I have stayed at many hotels around the world and I have to commend your staff for going above and beyond.

I look forward to staying at BYD again in the future and as a concierge business manager with IATA will most certainly be recommending your property to all of our clients and customers.

Best wishes!

04-04-2011 07:22:00, Miami
United States of America OS Browser
“My stay was outstanding, thank you BYD!”

I just want to say...that I usually don't post reviews, but my vacation was really soo much more enjoyable because of the staff and management at BYD lofts.

When I checked in I was greeted by smiles, and a nice welcome cocktail. I was very surprised when I got to my room and saw how nice and spacious it was. There was even an ipod docking station so I can listen to my favorite music! I didn't think I would get a break from my children, but they even had a baby sitting service, which I must mention...they were also outstanding! We ordered room service, and as soon as I got out of the shower, the food was ready! smilie

I can't wait to go back to Phuket, and BYD Lofts!

oh, also BYD is very close to the beach and close to the bangla road, which is where most of the nightlife is...I must say I was very pleased with this hotel.
30-03-2011 11:33:00, Fort Lauderdale
United States of America OS Browser
"Great vacation! I can't wait for next year!"
This was the best vacation I've had in a long time. Great Service, Great Food..., I would recommend.. It was in an area close to the beach, and about 10 minute walk to Soi Bangla or Jungceylon. I'm coming back for sure.
25-03-2011 06:12:00, New York City
United States of America OS Browser
"The best place to stay in Patong"

I will try to keep this brief as there are a lot of very positive reviews already posted here but this is truly an oasis in the middle of Patong. From the minute you walk in to the modern lobby and are greeted with a big smile, you know you've made the right decision. We were upgraded when we arrived to a slightly bigger loftspace and the room was unbelievable. We felt like we were back in our San Fran apartment. It's a stone's throw away from Patong Beach and all the craziness but as soon as you return, all the craziness seems to dissipate. Their is a cute pool on the 4th floor (we didn't use it). Our only disappointment was that we didn't have more time to spend there... You will not be disappointed.
SFDave15 -
24-03-2011 04:51:00, Calfornia
United States of America OS Browser
“The Only Place to Stay in Patong!!”

I'm really conflicted here. I have vacationed in Patong 5-times over the last 2-years. The first 2-stays were OK, accommodation wise, however I wanted to make sure I wasn't missing someplace better. Searching for better digs on many, many sights over many weeks I then found, researched and decided to try a new, interesting sounding place called BYD Lofts. The pictures and descriptions of the place looked very nice, but you never really know until you stay at a place.

I stayed at BYD Lofts for 15-nights, from December 25, 2009 thru January 10, 2011.

Now.....My conflict is that I'd really like to keep this place to myself. I'd really hate for it to become hard to get a reservation the next time I travel to Patong. On the other hand, I have stayed at many hotels and resorts over the years that, if I'd read a descriptive negative review, I wouldn't have stayed and, if I'd read a strong positive review of another place I might have stayed instead. I've never written a hotel review before, pro or con. In good conscience I have to reward the owners, staff and the facility itself and inform others of this treasure by shaking my laziness and writing my first review.

Let me tell you, I have never stayed anywhere that comes close to equaling BYD Lofts!!!!!

BYD's (I don't really know what to call BYD, as it's much more than a hotel) location in Patong is about a 10-15 minute walk north of the heavy nightlife and noise of Bangla Road and a 5-minute walk from the beach. It's on what I'd call a type of cul-de-sac. It is a very quiet and peaceful location. I absolutely love this sort of "out of the way, yet in the middle of everything" location. It is a beautiful 5-story building; "chic & trendy" is exactly what I'd call its appearance.

The moment you enter the open-air lobby you are greeted by a beautiful, friendly staff member who first makes sure that you receive a cool, refreshing drink. I will not be able to adequately describe how wonderful this first impression is!! Beautiful smiles on beautiful female staff, offering you a cool drink before smoothly checking you in and handing you your door pass. After a 24-hour trip from San Francisco it is an absolute oasis!! Whether it's the lovely, lead staff woman Kek or another of the equally fantastic staff ladies, I guarantee you that you'll put your travels behind you from that moment on.

Once you enter your room you will know that this is more than you really could have expected. The large living room with huge L-shaped couch, large screen TV, full sized kitchen with large refrigerator, very large bedroom (I must note that I stayed in a 1-bedroom unit), large bathroom, huge balcony with large table and chairs for 4-people (outside the 1-bedroom units) all make you feel at ease. You are able to rent movies directly from your TV remote. The maid service is excellent! The rooms have many windows that make them very well lit.

Next to the lobby there is a full restaurant and bar. The food is excellent. They offer room service. The staff here is just as wonderful as the hotel staff.

I had the most wonderful vacation ever at the BYD Lofts. So much so that I have now stayed 2-more times in August/September 2010 & December 2010/January 2011. I am also booked for August/September 2011 and December 2011/January 2012.

I don't know if I'll ever be able to vacation anywhere else.

I have used the staff to book air travel and make reservations at other restaurants. They could not be more accommodating. By the way, BYD is a 10-minute walk from, what I consider to be, the best high-end restaurant in Patong, The 9th Floor. Try the Salmon, it's great (and I live in San Francisco). Also, there's a wonderful coffeehouse/sandwich
shop 1 minute from the BYD.

The only problems I've ever had is, 1)-with the internet and the front desk quickly sent a tech to my room who fixed it immediately and, 2)- they replaced the refrigerator while I was out and I wasn't even aware that there had been a problem.
21-03-2011 17:45:00, Washington
United States of America OS Browser
"An Oasis In Patong Beach!"

Great hidden boutique hotel, minutes away from anything you want to do in Patong Beach. Sophistically designed, contemporary look and feel and immaculate. This is my second visit here within the past six months. While the structure & accommodations are beautiful – it’s the employees that make this hotel awesome. I was greeted like I was a family member – from the front desk (Kek, On & Nate) and in the great restaurant & bar (Sim, Nui, Jah, Louis & Pom) treated me wonderfully (hope I didn't miss anyone). In addition, the owners actually care if your having a great time – Highly recommended, you will not be disappointed.
Dave Groves
19-01-2011 05:49:00,
United States of America OS Browser
I would like to make a comment; having stayed at BYD 3-times I must mention that you have a great group of employees, front desk, housekeepers, tech support and restaurant. They are all very professional and so polite. It makes staying at BYD an additional pleasure.

I filled out a questionnaire when I departed last week stating that everyone was terrific. However, you have 1-employee that towers above all others. I feel so embarrassed that I can never remember her name. Many times she is not wearing a name tag, but, by now, I should have her name implanted in my mind. She is shown on your internet site. She now has a desk near the elevator but still covers the front desk at times. She always has a beautiful smile and is so helpful on all matters. I stay in many hotels in America and other countries but have never encountered a hotel employee that is her equal. She has assisted me with billing matters, tech help as well as airline bookings. Whatever she is being paid I assure you she is worth more. I would be tempted to visit BYD if only to see her. I hope the owners of BYD appreciate her value. She is magnificent!!
12-12-2010 01:00:00, Miami
United States of America OS Browser
Excellent!! *****5 Stars
Byd Lofts is awesome! When I first got there I was greeted with a cold towel, and a nice glass of fresh orange juice. Everyone at Byd were nice and very helpful. They even knew by my first name! Not one frown on anyone's face, smiles everywhere. I was also upgraded to the 100 sq ft room as well. The room is amazing, very modern furniture, flat screens, ipod deck, etc. Byd is a 3 min walk to the beach, and 10 minutes walking distance to Bangla Rd. I will be coming back to BYD. A special thank you to the BYD Management.
william K.
16-08-2010 07:00:00, New York
United States of America OS Browser
Bill K. BYD suites

I enjoyed my stay. My girl friend and I liked the room. It was really an apartment and I could stay there for months as the kitchen was fully functional. Every thing was modern and comfortable. The staff was very good and helpful, so I recommend a stay there if you want to hang out and spread out. We found some restaurants near by that were good and the staff will call a taxi for you so you can easily get around. About a 3 min. walk to a road where taxi's can be found and another 5 min. walk to the main road and viewing the bay water and beaches.
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