Bydloft's Guestbook
Dave A
05-11-2013 04:40:27, Austin, Texas
United States of America OS Browser
5
“Service beyond expectations”

I had read all of the reviews and felt confident that I knew what BYD Lofts would be like. Largely everything was as expected - great facilities, very clean, modern, great location, etc.

What I didn't expect was such a willingness by staff to go beyond my expectations for the services they provided - and to do it repeatedly. They arranged picks ups and drop offs, found vehicles for transport when the hotels car was being used, and not only stored our luggage for almost a full day after we checked out, they even provided a shower and changing room at that time as well.

I would highly recommend them in the future.
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