04-01-2014 04:56:30, Singapore
The decision to head to Phuket for a holiday for last minute so finding a hotel was quite a challenge. We were lucky to chance upon BYD Lofts and they had 1 last 2 bedroom apartment left. We read the excellent reviews that were given by all and we were sold! We had a bad experience with the van driver whom we booked from the airport and this did not help as we were already delayed in Singapore due to a technical glitch. So arriving some 3 hours later than originally scheduled was dampening all 3 kids mood including me. When we arrived, we were a bit skeptical - basically because surrounding areas were still under construction. But after being shown to our room everything bad was completely forgotten. We ooohed & ahhhed at the space and the decor. We loved the hospitality and the helpfulness of the staff, especially Nate - she was great and such a great help! My only gripe was that the master bathroom had no doors and that there was a lack of rails to hang wet clothes or swimming costumes in the bathroom and on the balcony. But that aside, we loved the place, the convenience - it was near this fantastic seafood restaurant called Friendly Seafood located just along the main road. The food was good and cheap. With wine connection just downstairs and the vouchers that BYD Lofts gave, we enjoyed many a bottle of wines and cheese & meat platters. I've have been recommending BYD to friends and will not hesitate to stay here again. My teenage kids all didn't want to leave and wanted to just stay on. Maybe the only thing that could be improved would be the breakfast spread. After 4 days, we got a bit tired of the food but that was a small thing that we can overlook. The kitchen aircon vent decided to leak on the last day of our stay and the engineers could not do anything about it. So we had to have the aircon off in the kitchen & living - thankfully it was cool enough.
On the whole, great job on keeping such a fantastic establishment in Phuket. I hope you continue to maintain this level of standard in the years to come! Thank you again for the hospitality extended to us!