|"Well thought out design - home away from home"
We stayed for 3 nights in a 100sqm 1-bedroom unit. A very good experience with the limousine pickup from the airport - the car was clean and driver was very careful which was great as it was raining and at night.
On arrival, we were greeted by the staff who helped us with our luggage. Check-in was a breeze and the cool towels & cold drink were very refreshing. We were shown to our rooms and it was a nice surprise to see the luggage were already delivered to the room. We were given a walkthrough of the faciltiies in the unit and how to operate them. There was a welcome fruit basket on the table, 2 free bottles of drinking water and a large orchid floral arrangement on the table - real live orchids and not the plastic ones. We had requested for an extra bed as there were 3 of us - this was already setup in the room. This sums up the arrival experience which definitely was without hassle and stress free - a great start to the holiday.
The design of the serviced apartment was very well thought out and had nice touches which enhanced the overall experience. There were paintings on the walls - both in and out of the room. There was a large patio with a table and 4 armchairs - a relaxing outdoor seating area. The high stools around the dining area was a nice area to sit around to have some food, just to read or do some work on the laptop. We were rather surprised with the availability of a sound system in the room. We tried out a concert DVD we bought from one of the street stalls and the sound system together with the large LCD TV made a difference! The bathroom had both the normal wall shower head and an overhead rain shower head. My friend tried it and said both worked at the same time - apparently, a good shower experience :-) There was even a remote control unit to be used for the lights in the apartment! In the kitchen, everything works! Utensils, pots, pans, cutlery, wine glasses were all in good condition and clean. Wireless connectivity worked well in the room. It is within comfortable walking distance to Bangla & Jungceylon.
One day we came back early and they were doing housekeeping in the room - we were rather surprised they were moping the floor. We had thought they would have just swept the floor since we were staying for 3 nights only. It does appear great care is taken by the management to ensure a comfortable stay for the guests. At all times when we came back to the hotel, we were always warmly greeted by whoever was manning the reception. On the last day, checking out was quick and simple. The night before we had requested for transportation to the airport and the car was there ready and waiting.
Overall, it had been a wonderful experience. We would stay here again and highly recomend it to anyone visiting Phuket.