I just wanted to drop you a line to thank you and your wonderful staff for looking after me during my stay in what I think is perhaps the best hotel in Phuket.
I have been visiting here for more than 10 years and have stayed at many of the hotel such as the Marriot, Holiday Inn, Racha and more often the Banthai. What I have found here is the same 5 star standards and actually the luxury suite apartment is better than any room I have had at any hotel.
What you have created with the staff and the team culture is quite unique. The way that the staff work so hard and dedicated to their jobs is also inspirational. Some hotels have staff who try to avoid work and do little for the guests and are quite lazy- but the dedicated way that your team go about their job it is almost like they are looking after their own home- its very inspirational and a pleasure to see them so happy also.
Many thanks for such a wonderful stay and for your help in extending it
Very Kind and Best Wishes