On arrival we were presented with a welcome drink and cold towels to freshen up. Check-in was quick and simple. We stayed in the building opposite the reception but this was not a problem as it was manned during the day and had a security entry at night. The rooms were very modern, spacious and had all the mod cons (coffee machine, iPod docking station with surround sound and many more). We ate in the restaurant 3 out of the 4 nights we were there because it was so good. The staff were friendly and attentive and the room always spotless clean. It is close to the beach and shops but is very quiet at night so you get a good sleep. I would stay there again if I went back to Patong, what more can I say.