02-08-2012 17:38:27, Newbury, Berks
Just got home from 23 nights at BYD lofts.
On arrival my expectations were high due to the good reviews on here and the photos on the hotel website. I can say however that my expectations were exceeded in everyway possible!
The apartments are amazing, they are exactly like the 360 images on the hotel site, well equiped and definately make a home away from home.
Internet in the hotel is fast, and a desk is provided in the rooms so you can work from the rooms if required.
Housekeeping, the service from all the housekeeping staff was excellent, they clean everyday up to 4pm, and would even be aware that i was still in my room and would not call until 3:15 /3:30 to clean my room, even without a do not disturb sign outside my room.
Reception staff, Thailand is called the land of smiles and a "geniune&quo t; hello or goodbye with a smile was made every time i came in or left the hotel. Check in and check out was fast and easy and the recotion staff were quick to answer any questions etc.
Food / restaurant - room service in the rooms is quick and to a high standard. The food and service in the restaurant / ar in superb. They have thai and western cusine on offer, with a good choice of wines too. Most days they would have a special set menu, where you could have all 3 courses or pick which courses you wanted. These set menus were good value (700 baht normally) and the food was simply sublime! I often stick to what i know when selecting food, so i found the set menus a good way to try new things and as not let down once!
Overall, i can't recomend this hotel enough, i have stayed in patong on over 10 occasions and this is my favorite bar none!
Every member of staff i had contact with was proffesional and seemed to really enjoy thier
Job, from the guys outside, to reception staff, to bar/restaurant staff, to housekeeping and even the hanndyman went the extra mile to make sure my ipod got the best sound settings through the 5.1 speaker system in the apartment!
If your looking for a place to stay in patong, BYD lofts will not let you down.