Bydloft's Guestbook
Glenn S
20-09-2012 02:40:39, Sydney
Australia OS Browser

Booked this hotel for 4 nights when we visited Patong at the end of July 2012 based on the reviews on trip advisor. I have to say that we were not disappointed. Firstly we arrange pick up at the airport, we arrived to one of the staff holding our name on a card. He said he needed to go get the car. What arrived was a Mercedes with cold towels and water for us which was great after a long trip. When we arrived at the Hotel the staff told us that they had upgraded our room to a deluxe executive suite. The room looked amazing, full kitchen, King Size bed, Leather lounge, big plasma screen TV with surround sound, great balcony and a upmarket bathroom with full bath and rainwater shower plus free WiFi. The room was very clean and quiet, we could not hear any noise at night or during the day. The staff were all exceptional with their customer service and even came out to farewell us when we left. This is truly one, of if not the best hotel I have stayed at. Very comfortable with great customer service. Will be definately staying here again when I visit Patong in the future A++++++++
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