11-10-2012 05:14:18, Brisbane
|“EVEN BETTER Than Expected…EXCEPTIONAL Staff, Service and Restaurant”
BYD Lofts was yet another property chosen by my wife, due to reviews here on TripAdvisor, for us to stay during our extended overseas holiday out of Australia. Yet again, our expectations were exceeded.
The driver from BYD Lofts was waiting for us upon our arrival at Phuket Airport as arranged in advance, with chilled water in the car for us, and “chilling” music playing on the drive to Patong (this genre of music was playing every time we dined in the restaurant at BYD Lofts, and just always seemed to add to the sense of calm and relaxation we felt throughout our stay at BYD Lofts).
Our one bedroom apartment was more spacious and a little “lighter and brighter” than we expected (though the pictures on the internet do provide an accurate reflection of the rooms and property generally), was spotlessly clean, and very well serviced throughout our five night stay.
We had no complaints whatsoever with the comfort of the bed, and the linen and pillows were clean, nice, and of high quality.
The location of BYD Lofts was perfect for us for this stay in Phuket (we usually stay at Kata Noi, but chose to stay at Patong for the first time since 1998), being an easy ten minute walk (or less) from the north end of Patong Beach, and far enough from Bangla Road to be away from the crowds and noise, but another easy walk if we did want to go there.
The friendliness of the staff at BYD Lofts, and the level of service they provide are outstanding…even by Thai standards. All of the staff went out of their way to greet us personally every time we entered the lobby or the restaurant, and knew our preferences for water and wine by the third time we dined in the restaurant.
Next time we go to Phuket and decide to stay at Patong instead of Kata Noi, we will stay at BYD Lofts.