My husband and I have just returned from our stay at the B.Y.D. this being our eighth time holidaying in Patong,and this Hotel is tops. The apts have been finished to a very very high standard,nothing anyone could or should have complaints about, we had a minor hiccup at the beginning of our stay,but Femke the General Manager had it sorted out very quickly to our delight,also Mr.De.Beers. the Managing Director on hand every day and so friendly,approachable to everyone,all of the Staff very very helpful,courteous to all guests nothing was to much trouble. Restaurant,service,menus, breakfast etc SUPERB !! I would definately recommend this Hotel to anyone going to Patong,the best we have stayed in,and will definately return in the future,rest assured what you see in the photographs is what you get in this Hotel.