I have staid here mutliple times and each time it has far exceeded my expectations. The level of service is exceptional for S.E. Asia, the rooms are impeccably designed, and the location is perfect. What really stands out to me is the personal touch the management and staff have when interacting with guests, its much better than the other large beach resorts in Phuket where there is little personal attention. Would reccomend this hotel to anyone staying in Phuket.