We thoroughly enjoyed our stay at the BYD Lofts. The location is perfect, close to the main area without all the noise and congestion.
All staff were friendly, helpful and very kind to us all (family with a four year old child). Our room was excellent (very clean and comfortable and lovely decor) and we would recommend the rooms with the private entrance to the pool.
We also made use of the free internet connection (very useful!). The restaurant was lovely with reasonable prices.
My only suggestion to BYD would be to set up a small gym to add to its appeal.
When we return to Phuket we will definitely stay again!!!