Beautiful rooms, very modern and done with great taste. Great facilities in the room. Very comfortable bed! Lovely original paintings on the walls. Excellent lighting and air-conditioning. All the staff were very friendly, helpful and efficient. The buffet breakfast is delicious and the coffee the best in Patong. The bar and restaurant are very pleasant. The hotel Mercedes is a delight!
A few slightly negative comments: it's a pity the pool is shaded from the sun due to the tall building next door; one day I had a very long wait for eggs at breakfast; one day my room was not made up until after 5pm. But these are very minor comments compared to the overall wonderful experience.