This place is okay but if you have travelled a lot you will not be blown away. They picked me up from the airport which was very convenient and then put me up in an apartment opposite the main hotel for the first night, unfortunately had to move to another building - still across the road from the main hotel, but also at the back of the building. This was a noticeably smaller apartment and one in which the TV did not work. Bar was okay to eat or drink at, and staff in all areas very pleasant. Please be aware the hotel has no views. Personally whilst the staff were excellent if I was staying in Patong or close again would book a room with a beach view. Also the place seemed to shut up room service wise at 11pm.