04-07-2013 07:50:32, Singapore
|“Top notch accommodation and customer service”
This was our first stay at BYD. My partner and i got to know this Hotel and Serviced Apartments through TripAdvisor and the review was good so we decided to give it a try. Seriously it did not disappoint us.
All the hotel receptionists and concierge treated us with respect and courtesy. Enquirers that we had brought up, they will try their very best to answer or solve. Most importantly the staff are friendly and helpful, other than that they always had a bright smile on their face which made our day.
The apartment was stylish, modern, clean and spacious. The home theater system was powerful and awesome, great for those who love high quality sound. Toilet was incredibly clean and was in perfect condition. Air conditioning was working perfectly fine and we can adjust the temperature using the air-con remote as and when we like.
We love the location of the hotel as it was located proximity to the Patong beach and Phuket shopping district. When night falls we does not have any problem to get a good rest after a long day out at the beach or shopping district as where the hotel was located at was usually quiet
If i got the chance to go back to Phuket for holiday, BYD will be my first choice for accommodation. Both thumbs up for this Boutique hotel and serviced apartments.
Just a point to note, calls that make using the hotel phone will be chargeable to the customer regardless is local call or overseas call and the price is quite steep. I had pay a total of $470 bahts for 2 calls made, one is local call which was no longer then 5 minutes and another call is from Thailand to Singapore for about 5 minutes.