We recently stayed for 9 notes in a one bedroom deluxe apartment. This is our third time ay Byd and it is still one of the best places we have stayed.
We celebrated our 9th wedding anniversary which they provided a lovely bottle of sparkling wine and decorated our bed with rose petals with no 9 and sculpted the towels into swans which was lovely surprise.
My husband also celebrated his birthday which BYD provided a nice vanilla cake but the biggest surprise was one of the lovely reception ladies brought in the cake along with some of the other staff and sang happy birthday, it was a really nice touch.
As everyone has already mentioned the staff are super friendly, the airport transfer in the merc made you feel rather special and the apartment are superb.
Would highly recommend and will stay here when we visit patong again.