09-09-2013 03:41:14, Manchester, England
Well where do I start ! I have stayed at many hotels and resorts around the world , and seriously could not find a fault with BYD Lofts Hotel Phuket, And I assure you I am fussy, from the moment I landed at Phuket they had Mercedes Benz parked outside to greet me with a very nice happy driver, arrival at the hotel several staff their to greet you and make you feel very welcome, while you check in your bags are taken to the room, you receive a very refreshing cool drink and cold towel to freshen yourself, I was then taken to my room and shown around, spotlessly clean and have everything I needed.
The whole staff at the hotel could not have done enough for me, whether it would be a drink, food, a taxi nothing was to much trouble
The location was also very nice for me as I don't really like to be in thick of night-life or busy town area, but with 5 mins walking you could be where ever you need to be, I used to walk to the beach in 5 mins. The personal touch at this hotel must be experienced as I received this the bottom to top level, and needless to say because there is so many places and things to do and see from this Island I have rebooked to return in 6 months to continue my experience of the hotel and Phuket.
One more thing the bed mattress was wonderful to sleep on