We have just returned from a 12 night stay at this fabulous establishment. Over the years we have visited Patong on numerous occasions staying in many different hotels and resorts yet none of them in our opinion comes anywhere near the luxury we experienced at BYD Lofts. The 100sqm Deluxe Apartment was fantastic, the restaurant food was delicious as were the offerings from the Wine Connection, however the finest thing this place has to offer is their magnificently courteous and friendly staff. From the moment we were collected from the airport in the Mercedes, greeted upon arrival and every moment in between they could not have been more accommodating and everything was done with a smile. A credit to Hans & Alex, keep up the great work. We will be back.